SnapAnimate Privacy Policy
Last Updated: March 2026
Application: SnapAnimate (iOS)
1. Introduction and Scope
This Privacy Policy describes how we collect, use, disclose, and protect your information when you use the SnapAnimate mobile application ("App") and related services. It is designed to meet the requirements of the Apple App Store and applicable privacy laws.
By downloading, installing, or using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
This policy is accessible from within the App (e.g., in Settings or before account/permission requests) and is available in the App's primary language. We encourage you to read it before providing any data or permissions.
This Privacy Policy explains:
- What personal information we collect;
- How we use, store, and protect it;
- Your rights and how to exercise them;
- How we share information with third parties.
2. Types of Personal Information Collected and Purposes
2.1 Account and Identity
- Anonymous User ID: We use anonymous sign-in to generate a unique user ID. It does not include your real name, phone number, or email, and is used only to link your creations and credits.
- Session Tokens: Used to maintain your login state for access to features such as creation history, credits, and subscription status.
2.2 User Content
- Uploaded Photos: When you use AI video or AI image features, you may upload photos (which may contain faces). These are processed on your device or on our own servers only—we do not send your photos to any third-party AI service. We process them temporarily to complete generation tasks and may retain backups as needed for the service.
- Creation Records: Including task IDs, creation time, and output URLs, used to display your history and task status.
2.3 Face Data
When you use AI video or AI image features, the App may process images that contain facial information. We collect and use face data only as follows:
- What we collect: Images you upload or capture that may contain your face or the face of others, solely for the purpose of providing the AI video and AI image generation features you request.
- How we use it: Face data is used exclusively to perform the requested AI features (e.g., AI video, AI image generation). We do not use it for identification, profiling, or any purpose other than delivering the service you requested.
- Third-party sharing: We do not share face data with any third parties. Face data is processed only on your device or on our own servers. We do not use third-party AI services to process face data.
- Storage: Face data (as part of uploaded images) is stored only on our own servers when necessary for processing. It is not stored on or transmitted to third-party AI providers.
- Retention: We retain face data only as long as needed to provide the service (e.g., to complete your generation task and display results). You may request deletion of your data at any time (see Section 5); we will process deletion requests within a reasonable period, typically no more than 30 days.
Face data collection, use, disclosure, sharing, and retention are explained in this Section 2.3 and in Sections 3 (Storage and Security), 4 (Sharing, Transfer, and Disclosure), and 5 (Your Rights).
2.4 AI Features and Data Processing
SnapAnimate does not send your personal data to any third-party AI service. All AI-related processing for features such as AI video and AI image generation is performed either:
- On your device (on-device processing), or
- On our own servers under our direct control
Your uploaded photos, text prompts, and other content used for AI features are never shared with or transmitted to external AI service providers. We do not use third-party AI services to process your data.
2.5 Device and Usage
- Device Information: Device type, OS version, app version, etc., for compatibility and stability.
- Advertising Identifier (IDFA): If you allow it, we may use IDFA for attribution. You can disable this in system settings without affecting core App features.
2.6 Transaction and Subscription
- Purchase Records: Subscription status, credit balance, and in-app purchase history, processed by Apple and our backend, to provide subscription benefits and credits.
2.7 Local Storage
- Preferences: Such as onboarding and paywall completion, stored locally on your device.
- Cache: Thumbnails and temporary media for faster loading.
3. Storage and Security
3.1 Storage Location and Retention
- Local: Session tokens, preferences, and cache are stored on your device and deleted when you uninstall the App.
- Server: User IDs, creation records, and uploaded content are stored on our cloud service (Supabase) servers. We retain data for as long as required for the business and as permitted by law.
3.2 Security Measures
- Encrypted transmission (HTTPS/TLS);
- Encryption and access controls for sensitive data;
- Internal access restrictions;
- Regular security reviews and updates.
4. Sharing, Transfer, and Disclosure
4.1 Sharing
We do not share your content (photos, images containing faces, prompts, etc.) with any third-party AI service. AI processing, including face data processing, is done on-device or on our own infrastructure.
We may share your information with:
- Service Providers: Supabase, Meta (Facebook), etc., for hosting, auth, and analytics, under data processing agreements. We do not share face data or user-generated images with third-party AI providers.
- Apple: For in-app purchases and subscriptions, subject to Apple's privacy policy.
- Legal Requirements: When required by law, litigation, or government request.
4.2 Transfer and Public Disclosure
We do not sell your personal information. In case of merger, acquisition, or asset transfer, we will notify you and ensure your information remains protected.
5. Your Rights
Under applicable law, you have the right to:
- Access: Request access to your personal information.
- Rectify: Request correction of inaccurate data.
- Erase: Request deletion of your personal information where permitted.
- Withdraw Consent: Withdraw consent for processing based on consent; some features may become unavailable.
- Account Deletion: Request deletion of your anonymous account and related data by contacting us as set out below.
You can manage app permissions (e.g., Photos, ad tracking) in device settings.
6. Third-Party Services
SnapAnimate does not use any third-party AI services. All AI processing is performed on-device or on our own servers. No user data (photos, face data, prompts, etc.) is sent to external AI providers. Face data is not shared with third parties; it is processed only on-device or on our own servers and retained only as needed for the service.
We use the following third-party services for other functions; each has its own privacy policy:
7. Children's Privacy
The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us and we will delete it.
8. Updates to This Policy
We may update this Privacy Policy. Changes will be posted on this page with an updated effective date. For material changes, we may notify you via the App. Continued use of the App after updates means you accept the revised policy.
9. Contact Us
For questions, feedback, or to exercise your rights:
- Email: [email protected]
- You may also use the "App Support" or "Developer Website" links on the App Store listing.
We will respond within a reasonable time, generally within 15 business days where required by law.